Privacy Policy
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Who We Are
1.1 MOTION ARTISTRY LTD.
Welcome to Motion Artistry! We are a community building platform dedicated to making quality and emerging arts, culture and entertainment experiences accessible for all regardless of financial and socioeconomic barriers. Through our platform, we enable people all over the world to create, discover, share and register for events. Our features and offerings are available (a) online without limitation. The Motion Artistry app and Motion Artistry are collectively referred to as “Motion Artistry Ltd.” or our “Services”.
1.2 Who’s Who.
When this Privacy Policy uses the term “Organization” we mean event creators using the Services to create events for consumers using our Services (a) to consume information about, or attend, events (“Consumers”), or (b) for any other reason. Organizations, Consumers and third parties using our Services are all referred to in these Terms collectively as “Users”, “you” or “your”. Motion Artistry Ltd. is a BC corporation with its principal place of business in Vancouver, Canada. Motion Artistry Ltd. is the responsible party with respect to Personal Data (defined below) collected through the Services. If you have any questions or concerns at any time, please do not hesitate to contact us at info@motionartistrydance.ca .
Our Privacy Statement
2.1 Application.
This Privacy Policy sets forth our policy with respect to information that can be associated with or which relates to a person and/or could be used to identify a person (“Personal Data”) that is collected from Users on or through the Services. We take the privacy of your Personal Data seriously. Because of that, we have created this Privacy Policy. Please read this Privacy Policy as it includes important information regarding your Personal Data and other information. “Non-Personal Data” as used in this Privacy Policy is therefore any information that does not relate to a person and/or cannot be used to identify a person. When you interact with the Services, we may collect Non-Personal Data. The limitations and requirements in this Privacy Policy on our collection, use, disclosure, transfer and storage/retention of Personal Data do not apply to Non-Personal Data.
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Personal Data That We Collect.
When you use or interact with us through the Services, we may collect Personal Data. Sometimes this will be on our own behalf and other times this will be on behalf of an Organization using our Services to run an event.
3.1 All Users
Information you provide to us: For all Users we collect Personal Data when you voluntarily provide such information to the Services, such as when you register for access to the Services, contact us with inquiries, respond to one of our surveys or browse or use certain parts of the Services. The Personal Data we may collect includes without limitation your name, address, email address and other information that enables Users to be personally identified. Information we automatically collect: We also automatically collect certain technical data that is sent to us from the computer, mobile device and/or browser through which you access the Services ("Automatic Data"). Automatic Data, includes without limitation, a unique identifier associated with your access device and/or browser (including, for example, your Internet Protocol (IP) address) characteristics about your access device and/or browser, statistics on your activities on the Services, information about how you came to the Services and data collected through Cookies, Pixel Tags, Local Shared Objects, Web Storage and other similar technologies.
When you register for the Services or otherwise submit Personal Data to us, we may associate other Non-Personal Data (including Non-Personal Data we collect from third parties) with your Personal Data. At such instance, we will treat any such combined data as your Personal Data until such time as it can no longer be associated with you or used to identify you.
3.2 Organizations
As an Organization we will collect additional Personal Data from you. Information you provide to us: In some cases, we may collect your credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute Personal Data, to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information or an address to send checks) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number).
3.3 Consumers.
As a Consumer we will collect additional Personal Data from you, sometimes for our own purposes and other times on behalf of an Organization (see Section 16 below for more information). Information you provide via Motion Artistry Ltd.: If you register for a paid event, you will provide financial information (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data. In addition, Organizations can set up event registration pages to collect virtually any information from Consumers in connection with registration for an Organization's event listed on the Services. Motion Artistry Ltd. does not control an Organization's registration process nor the Personal Data that they collect. Personal Data collected on behalf of Organizations is provided to the Organization of the applicable event in accordance with "How We Disclose and Transfer Your Personal Data: Organizations" below.
How We Use Your Personal Data
We collect and use the Personal Data we collect in a manner that is consistent with this Privacy Policy. We may use the Personal Data as follows:
4.1 Specific Reason.
If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
4.2 Access and Use
If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to assess your ongoing qualification to use such Services.
4.3 Internal Business Purposes
We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
4.4 Motion Artistry Ltd. Marketing Communications
Where it is in accordance with your marketing preferences, we may use your Personal Data to contact you in the future for our marketing and advertising purposes, including without limitation, to inform you about services or events we believe might be of interest to you, to develop promotional or marketing materials and provide those materials to you, and to display content and advertising on or off the Services that we believe might be of interest to you. See "Opt Out from Electronic Communications" below on how to opt out of Motion Artistry Ltd. Marketing Communications.
4.5 Organization Emails
We allow Organizations to use our email tools to contact Consumers for their current and past events, so you may receive emails from our system that originate with such Organizations and that we send on their behalf. If you registered for an event on the Services, your email address is available to that Organization. However, Organizations may also import the email addresses they have from external sources and send communications through the Services to those email addresses, and we will deliver those communications to those email addresses on the Organization's behalf. The Organization and not Motion Artistry Ltd. is responsible for sending these emails. See "Opt Out from Electronic Communications" below on how to opt out of Organization initiated communications.
4.6 Other Purposes
If we intend to use any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time the Personal Data is collected or we will obtain your consent subsequent to such collection but prior to such use.
4.7 Aggregated Personal Data
In an ongoing effort to understand and serve our Users better, we often conduct research on our customer demographics, interests and behaviour based on Personal Data and other information that we have collected. This research is typically conducted on an aggregate basis only that does not identify you. Once Personal Data is in an aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.
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How We Disclose And Transfer Your Personal Data.
5.1 No Sale
We are not in the business of published your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth below.
5.2 Business Transfers
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets. You acknowledge and agree that any successor to or acquirer of Motion Artistry Ltd. (or its assets) will continue to have the right to use your Personal Data and other information in accordance with the terms of this Privacy Policy.
5.3 Parent Companies, Subsidiaries and Affiliates
We may also share your Personal Data with our parent companies, subsidiaries and/or affiliates for purposes consistent with this Privacy Policy. Our parent companies, subsidiaries and affiliates will be bound to maintain that Personal Data in accordance with this Privacy Policy.
5.4 Agents, Consultants and Service Providers
We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of Motion Artistry Ltd. to perform certain business-related functions. These companies include our marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
5.5 Organizations
When you purchase tickets to, register for or contribute to an event through the event page, or through a related fundraising page on the Services, we provide the Personal Data entered on the applicable event or related fundraising page to the Organizations of such event or related fundraising page. For fundraising pages, we may provide your Personal Data both to the Organization charity of the fundraising page and the Organization of the event to which the fundraising page is linked. In some instances, an Organization may appoint a third party, which may or may not be affiliated with the Organization, to create an event or fundraising page on its behalf (we call these third parties ("Third Party Organizations"). For example, and without limitation, a concert venue (the Organization, in this case) may allow third party promoters or production companies (the Third Party Organizations) to create events that will be hosted at the Organization's venue using its Motion Artistry Ltd. account. In that case, we may provide your Personal Data to the Third Party Organizations on behalf of the Organizations. We are not responsible for the actions of these Organizations, or their Third Party Organizations, with respect to your Personal Data. It is important that you review the applicable policies of the Organizations, and if applicable and available, their appointed Third Party Organizations, of an event (and the related fundraising page, if applicable) before providing Personal Data or other information in connection with that event or related fundraising page. Similarly, if you are a member of an Organization's organization within Motion Artistry Ltd., your Personal Data will be available to the Organization and shared with those Third Party Organizations granted permission by the Organization to view all members of the Organization's organization.
5.6 Facebook and Other Third Party Connections
You can connect your Motion Artistry Ltd. account to your accounts on third party services like Facebook, in which case we may collect, use, disclose, transfer and store/retain information relating to your account with such third party services in accordance with this Privacy Policy. For example, if you connect with Facebook, we store your Facebook id, first name, last name, email, location, friends list and profile picture and use them to connect with your Facebook account to provide certain functionality on the Services, like recommending events that your Facebook friends are interested in and sharing the events you are interested in, or attending, with certain groups of people like your Facebook friends.
5.7 Legal Requirements
We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.
How We Store Your Personal Data
We may store Personal Data itself or such information may be stored by third parties to whom we have transferred it in accordance with this Privacy Policy. We take what we believe to be reasonable steps to protect the Personal Data collected via the Services from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or Internet or e-mail transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us electronically. Please keep this in mind when disclosing any Personal Data.
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How You Can Access, Update, Correct or Delete Your Personal Data
You can request access to some of your Personal Data being stored by us. You can also ask us to correct, update or delete any inaccurate Personal Data that we process about them. If you are a registered User, you can exercise these rights by logging in and visiting the My Profile page. Both registered and unregistered Users may also exercise these rights by contacting us directly by email at info@motionartistrydance.ca or at the address specified below.
If a Consumer initiates a data deletion request, Motion Artistry Ltd. is authorized to delete or anonymize Personal Data of the requesting Consumer from the Services even if that means removing its availability to the Organization through the Services. However, if you are a Consumer, you understand that even if Motion Artistry Ltd. deletes or anonymizes your Personal Data upon your request or pursuant to this Policy, your Personal Data may still be available in the Organization's own databases if transmitted to the Organization prior to Motion Artistry Ltd. receiving or taking action on any deletion or anonymization activity. We will consider and respond to all requests in accordance with applicable law.
How Long We Retain Your Personal Data
We may retain your Personal Data as long as you are registered to use the Services. You may close your account by contacting us. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes.
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Cookies, Pixels Tags, Local Shared Objects, Web Storage And Similar Technologies.
Our use of cookies and other similar tracking technologies is only executed in a way that allows us to improve the service for our Users.
Your Choices
You have several choices available when it comes to your Personal Data:
10.1 Limit the Personal Data You Provide
You can browse the Services without providing any Personal Data (other than Automatic Data to the extent it is considered Personal Data under applicable laws) or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to buy tickets as a Consumer, your name and email address will be required by the Organization.
10.2 Opt Out from Electronic Communications.
(a) Motion Artistry Ltd. Marketing Communications
Where it is in accordance with your marketing preferences, Motion Artistry Ltd. may send you electronic communications marketing or advertising the Services themselves or events on the Services, to the extent you have registered for the Services or purchased a ticket and/or registration to an event listed on the Services. You can also "opt out" of receiving these electronic communications by clicking on the "Unsubscribe" link at the bottom of any such electronic communication.
(b) Organization Initiated Communications
Organizations may use our email tools to send electronic communications to those on their email subscription lists, including Consumers who have registered for their events on the Services in the past. Although these electronic communications are sent through our system, Motion Artistry Ltd. does not determine the content or the recipients of these electronic communications. Organizations are required to use our email tools only in accordance with all applicable laws. Motion Artistry Ltd. provides an "Unsubscribe" link on each of these emails, which allows recipients to "opt out" of electronic communications from the particular Organization.
(c) Social Notifications
If you connect your Facebook account or sign up for other social media integrations whose product features include social notifications (i.e., updates on what your friends are doing on the Services), you will receive these social notifications. You can manage these social notifications by toggling your social settings to private or disconnecting such integration.
(d) Transactional or Responsive Communications
Certain electronic communications from Motion Artistry Ltd. are responsive to your requests. For instance, if you are a Consumer, we must email you your ticket or registration on behalf of the Organization when you purchase such ticket or registration. As a further example, if you email our customer support department, we will return your email. Notwithstanding any unsubscribe election that you have made, you will still receive these transactional or responsive emails. You can stop receiving these types of emails only by contacting us. By electing to stop receiving all electronic communications from us or through our system you will no longer receive any updates on events you have created (including pay-out issues) or on events you are registered to attend (including emails with your tickets). We do not recommend that you do this unless you plan to no longer use the Services, are not currently registered for an event, are not currently organizing an event and will have no need to receive further communications from us or through our system.
(e) Retention
It may take up to forty-eight (48) hours for us to process an unsubscribe request. Even after you opt out of all electronic communications, we will retain your Personal Data in accordance with this Privacy Policy, however, we will no longer use it to contact you. However, Organizations who have received your Personal Data in accordance with this Privacy Policy may still use that Personal Data to contact you in accordance with their own privacy policies, but they may not use our system to do so.
10.3 Do Not Track
We currently do not participate in any "Do Not Track" frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Data.
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Exclusions
11.1 Personal Data Provided to Others
This Privacy Policy does not apply to any Personal Data that you provide to another User or visitor through the Services or through any other means, including to Organizations on event pages or information posted by you to any public areas of the Services.
11.2 Third Party Links
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by us (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that we endorse or have reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.
Children - Children's Online Privacy Protection Act
We do not knowingly collect Personal Data from children under the age of thirteen (13). If you are under the age of thirteen (13), please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data through the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to us through the Services, please contact us and we will endeavour to delete that information from our databases.
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Dispute Resolution
If you have a complaint about Motion Artistry Ltd.'s privacy practises you should write to us by email at info@motionartistrydance.ca . We will take reasonable steps to work with you to attempt to resolve your complaint.
Here is what you need to know:
Legal grounds for processing your Personal Data
The GDPR requires us to tell you about the legal ground we're relying on to process any Personal Data about you. The legal grounds for us processing your Personal Data for the purposes set out in Section 4 above will typically be because: * you provided your consent; * it is necessary for our contractual relationship; * the processing is necessary for us to comply with our legal or regulatory obligations; and/or * the processing is in our legitimate interest as an event organizing and ticketing platform (for example, to protect the security and integrity of our systems and to provide you with customer service, etc.).
Transfers of Personal Data
As Motion Artistry Ltd. is a global company, we may need to transfer your Personal Data outside of the country from which it was originally provided. This may be intra-group or to third parties that we work with who may be located in jurisdictions outside the EEA, Switzerland and the UK which have no data protection laws or laws that are less strict compared with those in Europe.
Whenever we transfer Personal Data outside of the EEA, Switzerland or the UK, we will take legally required steps to make sure that appropriate safeguards are in place to protect your Personal Data. For example, Motion Artistry Ltd., will be Privacy Shield certified which means that it self-certifies to protect Personal Data from the EEA, Switzerland and the UK in accordance with established data privacy principles. You can learn more here. Feel free to contact us as set forth in Section 15 for more information about the safeguards we have put in place to protect your Personal Data and privacy rights in these circumstances. Personal Data retention
We retain your Personal Data for as long as necessary to provide you with our Services, or for other important purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.
If you have an account with us, we will typically retain your Personal Data for a period of 90 days after you have requested that your account is closed or if it’s been inactive for 7 years. Your rights.
Data protection law provides you with rights in respect of Personal Data that we hold about you, including the right to request a copy of the Personal Data, request that we rectify, restrict or delete your Personal Data, object to profiling and unsubscribe from marketing communications.
For the most part, you can you can exercise these rights by logging in and visiting the My Profile page or changing the “cookie settings” in your browser (see our Cookie Statement for more information). If you can’t find what you’re looking for in the My Profile page, please contact us using the contact information set out in Section 15 above. Please note that requests to exercise data protection rights will be assessed by us on a case-by-case basis. There may be circumstances where we are not legally required to comply with your request because of the laws in your jurisdiction or because of exemptions provided for in data protection legislation. If you have a complaint about how we handle your Personal Data, please get in touch with us as set forth in Section 15 to explain. If you are not happy with how we have attempted to resolve your complaint, you may contact the relevant data protection authority.
Motion Artistry Ltd. as a data controller and a data processor
If you have a question or complaint about how your Personal Data is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your Personal Data.
Motion Artistry Ltd. may act as either a data controller or a data processor in respect of your Personal Data, depending on the circumstances. For example, if you create an account with us to organize your events, Motion Artistry Ltd. will be a data controller in respect of the Personal Data that you provide as part of your account. We will also be a data controller of the Personal Data that we have obtained about the use of the Applications or Motion Artistry Ltd. Properties, which could relate to Organizations or Consumers. We use this to conduct research and analysis to help better understand and serve Users of the Services as well as to improve our platform and provide you with more targeted recommendations about events we think may be of interest to you.
However, if you register for an event as a Consumer, we will process your Personal Data to help administer that event on behalf of the Organization (for example, sending confirmation, promotional and feedback emails, processing payments, etc.) and to help the Organization target, and understand the success of, their event and event planning (for example, providing event reports, using analytics to gain insights into the effectiveness of various sales channels, etc.). In these circumstances, Motion Artistry Ltd. merely provides the “tools” for Organizations; Motion Artistry Ltd. does not decide what Personal Data to request on registration forms, nor is it responsible for the continued accuracy any Personal Data provided. Any questions that you may have relating to your Personal Data and your rights under data protection law should therefore be directed to the Organization as the data controller, not to Motion Artistry Ltd.